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The Book Industry Communication continues to host their BIC Breakfasts and Brunches. They are covering a range of topics with prominent speakers, now in the form of online events.

We are proud to sponsor the BIC Brunch ‘Streamlining Returns – Saving Time and Costs’ and encourage you to tune in!


About the event:

Like it or not, returns are an integral part of the book industry’s supply chain. Being able to deal with returns as quickly and efficiently as possible helps to free up staff time, improve both stock planning and goods-in processes and reduce the potential for returns-related disputes.

With speakers from Hachette UK, Penguin Random House Distribution, Batch Ltd, Waterstones and the Hungerford Bookshop, BIC Brunch session will provide an overview of book industry returns and will explore the many benefits of automation in this area via the BIC Industry Returns Initiative (IRI). Attendees will learn how IRI can greatly benefit their business by reducing costs, and saving time and resources across various strands of work associated with returns. We will also hear how automating the returns processes is controllable and can be adaptable to suit changing business needs.


Visit the BIC website to register for the event and attend for free!



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